Shipping Policy
Processing Time:
Orders are processed within 2-5 business days after purchase. During peak seasons or promotions, processing times may be extended by an additional 1-2 business days.
Shipping Methods & Delivery Times:
- Standard Shipping: 5-10 business days
- Expedited Shipping: 3-7 business days
- International Shipping: 7-12 business days (varies by location)
Shipping Rates:
Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
Order Tracking:
Once your order is shipped, you will receive a confirmation email with tracking information. Use this link to monitor your delivery progress.
Address Changes:
Please ensure your shipping address is accurate at checkout. We cannot guarantee changes after an order has been processed.
Lost or Stolen Packages:
Smeared is not responsible for lost or stolen packages marked as delivered. Please contact your shipping carrier for assistance.
International Duties & Taxes:
International customers are responsible for any applicable customs duties, taxes, or fees.
Contact Us:
For questions or concerns, reach out to us at dubaichoco@outlook.com. We are here to assist you!